Enterprise Solution

Benefits

A DIFFERENTIATED APPROACH TO IT Ops

Dataken is a multi-tenant, multi-tier platform that helps enterprises to predict & resolve high-impact issues with a modern, scalable and collaborative incident management solution across complexity of hybrid, multi-cloud and cloud native infrastructure and the traditional workloads from datacenters, servers and virtualization.

Unparalleled Visibility and Simplicity

Hybrid IT Monitoring solution provides real-time monitoring of various IT applications and infrastructure assets from a single pane of glass with hundreds of built-in monitoring templates. Our purpose built porbes extract all metrics such as availability, performance, alerts, response time, and more at a granular level

• Auto discover and map the topology of an application, tagging it to a service, having the infrastructure provisioned automatically whether it’s on-premises or in the cloud
• 360 degree view of your entire eco-system
  
• Advanced monitoring capabilities for all of physical, virtual and cloud-based infrastructures from one centralized console

IT Incident Detection And Prediction

Dataken Helps You Better Manage Infrastructure Complexity By Predicting Performance Issues And Enabling Self-Correcting Actions For Repetitive Incidents. Our Solution Enables IT Ops Teams To Map IT Service Context Across Dynamic And Distributed IT Infrastructure Workloads, So That Application Owners And Service Delivery Teams Can Minimize Downtime And Drive Faster Issue Resolution With The Right Event Insights

• Use topology maps to let you predict service outcomes by understanding key infrastructure dependencies for application performance. 
• Ingest granular data throughout the incident life cycle to better predict, identify bottlenecks and outages.
• Drive better anomaly detection ( improvement of 58%), by predicting shifts in system behavior across dynamic production environments.

Probable Root Cause Analysis

Dataken reports on the full context of every alert, including what happened, where it happened, who was involved, and finally – why it happened. We then correlate between millions of metrics to find the why behind the anomaly. When an anomaly is detected, the platform immediately indicates also where it happened, which other anomalies or events were involved, and what was the probable root cause

• Identify the shift of root cause of a slow-performing application over time
• Environment-agnostic root-cause analysis
• Single place to access the anomaly context to get around what happened before, during, and after the alert
  

Automate IT Operations

Dataken has a built-in IT process automation framework that lets you store standard operating procedures, incident remediations and day-to-day automation policies in a single location. Dataken’s AI BoTs can execute any tasks based on triggers initiated by ML algorithms right from resetting services all the way to rebooting systems, with a clear audit trail for compliance purposes. Here are three benefits of our automation policies

• Use scripting languages of your choice including PowerShell, Python, Perl, Windows Command Scripts, Visual Basic, and PHP
• Decrease defects from non-standard operations and improve service delivery through consistent execution
• Integrations with popular ITSM tools to perform automated incident management